Custodial Worker / Housekeeper (Vacation Rentals) - Flexible: NA-3566-02



This position is assigned to the Morale, Welfare, and Recreation [MWR] Recreational Lodging operation; Fleet Readiness [N92]; Commander, Navy Installations Command [CNIC]; Naval Air Station Key West.  MWR Recreational Lodging offers accommodations to include Recreational Vehicle [RV] Parks, Vacation Rentals [Cottages, cabins, singles houses, townhomes, duplexes, mobile homes, hotels, apartments, and yurts] and Campgrounds. The purpose of this position is to provide quality and efficient housekeeping services to guests or guest areas while maintaining the highest level of customer service. 


Duties include but are not limited to: 

  • Performs varying degrees of complexity in cleaning processes for facility to include but not limited to lodging units, common areas, office, bathhouse, laundry facility, etc.   Demonstrates proficiency related to daily service, checkout, deep cleaning, and special project cleaning assignments based on program cleaning standards.
  • Vacuums, sweeps, and mops floors; dusts, polishes, cleans, and moves furniture.
  • Cleans walls, doors, ceilings, stand-up/ceiling fans, light fixtures, exterior of air vents, windows, sills, tracks, blinds and curtains.
  • Removes trash, places in dumpsters, and replaces liners.
  • Cleans washers and dryers and ensures machines are operational.
  • Cleans common area spaces to include bathhouses, vending rooms and ice machines, laundry rooms, elevators, break rooms, walkways, corridors, stairwells, office spaces, lounges, storerooms and storage spaces.
  • Places proper number of amenities in room to include consumables/non-consumables, linen, kitchen, and bathroom.
  • Removes and replaces bed linen, inspects mattresses and pull-out sofas, and moves/re-positions beds upon guest checkout, weekly, or at a guest’s request.
  • Cleans coffee makers, ice buckets, beverage kits, refrigerators, stove tops, cookware, utensils, cutlery, cups/glasses, plates, sinks, counters, ovens, ranges, cupboards, drawers, and microwaves to include proper programming of its respective clock/time.
  • Ensures dishwashers are clean and in working condition.
  • Cleans vanities, mirrors, hardware, cabinets/shelving, toilets, bath tubs/shower stalls, tile, and bathroom exhaust fans. Replaces bathroom terry and linens to include shower curtains.
  • Cleans irons, removes excess water and replaces as necessary, cleans ironing boards and replaces covers as necessary, cleans and ensures proper functionality of luggage racks and ensures proper numbers of clean male/female hangers are available in closets.
  • Ensures in-room guest directories are clean and organized; TVs are clean and programmed to proper channel and volume; alarm clocks are properly programmed with back-up battery and in-room phones are clean, properly programmed, and in working condition.
  • Performs deep cleaning as required by program standards [e.g., on a scheduled basis and upon check-out of guests in “pet friendly” rooms and in rooms that had an ADA service animal], which includes, but is not limited to: defrosting the refrigerator, cleaning windows [inside and out], replacing and/or cleaning drapes, moving furniture and cleaning normally hidden areas, carpet cleaning [shampoo and/or spot treatment], cleaning walls/woodwork, and other such tasks. 


Works under direct supervision of the Recreational Lodging Manager. Supervisor provides daily assignments and continuous guidance by indicating generally what is to be done; and the limitation, quantity, and the priority or deadline of assigned work tasks. Recurring assignments are carried out independently without specific instructions. Situations involving unfamiliar problems not covered by instructions are referred to the supervisor for resolution. Completed assignments are reviewed to ensure work practices, techniques, records, and other functions are technically accurate and in compliance with instructions.  


Knowledge of cleaning procedures and proper use of cleaning equipment and approved cleaning chemicals, including familiarity with applicable Safety Data Sheets [SDS].

  • Knowledge of Recreational Lodging program standards.
  • Ability to operate all in-room appliances [e.g., coffee maker, television, clock radio, telephone, etc.].
  • Ability to utilize Property Management System [PMS] and/or Point of Sale [POS] system software to update room status using the in-room telephone system.
  • Ability to accurately complete daily room status reports and housekeeping assignment sheets. Ability to interpret, execute, and document cleaning actions in accordance with Recreational Lodging Housekeeping Manual and program policy guidance.
  • Ability to apply knowledge of general cleaning procedures to complete housekeeping tasks.
  • Ability to safely and properly use common hand and power tools.
  • Ability to apply sound judgment to schedule and prioritize work assignments in order to honor requests for No Service/Do-Not-Disturb while adhering to  program standards for in person service follow-up and cleaning frequencies.
  • Ability to communicate clearly and effectively in English, both verbally and in writing with management, staff and guests.


This position is required to do considerable standing, bending, kneeling, walking, pushing, pulling, lifting, stretching and climbing. Must have ability to perform moderately strenuous physical labor such as unassisted lifting, moving and carrying of supplies and equipment weighing up to 45 pounds is required. Assisted lifting, moving and carrying in excess of 45 pounds may be required.   May be required to climb/descend stairs and properly placed stepladders. 


Work is primarily performed indoors in areas that normally have adequate heat, light, and ventilation. Some facilities will require exposure to outdoors, as access to some rooms is from the outside, resulting in exposure to nature and weather conditions. The incumbent may be exposed to dirt, disagreeable odors, and skin/eye irritants from strong cleaning solutions used in household cleaners. Personal Protective Equipment [PPE] is provided and required to be utilized for safety reasons. 


As required by Executive Order 14043, Federal employees are required to be fully vaccinated against COVID-19 regardless of the employee’s duty location or work arrangement (e.g., telework, remote work, etc.], subject to such exceptions as required by law. If selected, you will be required to be fully vaccinated against COVID-19 and submit documentation of proof of vaccination by November 22, 2021 or before appointment or onboarding with CNIC, if after November 22. CNIC will provide additional information regarding what information or documentation will be needed and how you can request of CNIC a legally required exception from this requirement.

This position may be designated ALPHA personnel for inclement weather or in the interest of national security and may be required to report for work when other employees are excused. 

This position is subject to the possibility of workdays on weekends and holidays, as well as, rotating shifts, often consisting of other than normal duty hours.  

May be recalled to duty and/or required to work overtime, including on an emergency basis. 

Subject to satisfactory completion of a physical examination. 

May be required to possess a valid state driver license, as travel to other facilities may be required within the normal scope of duties.  

This position is subject to a favorable National Agency Check [NAC]. 

The incumbent is required to complete any other required annual trainings designated by the Department of the Navy. 

Position is not telework eligible. 


All application forms and current vacancy announcements can be found on-line at: To contact the Human Resources Office directly please call 305-293-2518.



PLEASE NOTE: When completing the NAF Employment Application form, applicants are required to fill in the 'Position Applying For' field and the 'Announcement No.' field. 

You may attach any other information that you wish to be considered [training, certifications, etc.].  Completed applications and information may be submitted via any option listed below:

SUBMIT IN PERSON [w/ base access]:

MWR Personnel Office

BLDG A-711                             

NAS KEY WEST, FL 33040                  

SUBMIT IN PERSON VIA DROP-BOX [w/o base access:]

 Drop Box is located inside the Pass & ID Office outside the main gate at Boca Chica.

SUBMIT VIA U.S. MAIL:                 

MWR Personnel Office                  

P.O. BOX 9027

NAS Key West, FL 33040



All applicants must be eligible to work in the United States for a minimum of 3 years prior to application and must successfully pass a suitability check be considered. As a condition of employment, selectee will be required to participate in the Direct Deposit/Electronic Funds Transfer with the first 30 days of employment.  Applicants who do not meet the above requirements may not be interviewed and due to the volume of applications received, may not be notified. 

Dept. of the Navy NAF is an equal employment opportunity employer. All qualified candidates will receive consideration without regard to race, color, sex, national origin, age, disability, marital status, political affiliation, sexual orientation or any other non-merit factors. Reasonable accommodations are provided to applicants with disabilities. If reasonable accommodation is needed for any part of the application and hiring process, please contact the Human Resource Office. The decision on granting reasonable accommodations will be on a case-by-case basis.

Navy Region Southeast is a drug-free workplace. The use of illegal drugs by NAF employees, whether on or off duty, cannot and will not be tolerated. Federal employees have a right to a safe and secure workplace. Sailors and their family members have a right to reliable and productive Federal workforce.

Guidelines for Claiming Employment Preference:

Reemployment Priority List [RPL]: Qualifying separated employees shall have a priority placement in the NAF activity from which they were separated as a result of a Business Based Action [BBA], when the position has substantially the same duties as the position from which they were separated and it is not a higher grade or employment category, provided the position is not being filled by an internal candidate.

To claim this preference, you MUST:

  • Submit a copy of your BBA Separation
  • Notification indicating eligibility for RPL

Military Spouse Preference [MSP]: Qualifying spouses eligible for MSP are spouses of an active duty military member of the U.S. Armed Forces, including members of the National Guard or Reserves on active duty. The Marriage must have occurred before the military member received official permanent change of station [PCS] orders to the installation listed above. MSP is applicable only when applying for NAF positions at the NF-03 and below and equivalent craft and trade [CT] positions.

To claim this preference, you MUST:

  • Submit a sponsor’s PCS orders to installation you are applying for; AND
  • If you are not indicated as a spouse on the PCS orders, you MUST submit proof of marriage prior to PCS

Veteran’s Preference/Gold Star Veteran’s Preference: Qualifying military veterans and spouses/parents of deceased veterans shall be given employment preference over non-preference applicants if they are equally qualified. Preference applicable for positions open to external candidates.

To claim Veteran’s preference, you must:

  • Submit a copy of your DD-214 [member 4 copy]: AND
  • Submit Completed SF15 from the Veterans Administration [VA]; AND
  • Submit any other supporting documentation [disability, official statements, proof of service, etc.]

To claim Gold Star Veteran’s preference, you MUST:

  • Submit completed SF-15 from the Veterans Administration [VA]; AND
  • Submit a legible copy of DD-1300; AND
  • Submit any other supporting documentation [official statements, document of service, court decree, etc.]