Fleet & Family Support Center

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Fleet and Family Support Center [FFSC] provides services such as relocation assistance, new parent support, deployment services, clinical counseling services, financial management counseling, family employment services, family advocacy and the transition assistance programs. The Fleet and Family Support Center promotes self-reliance and resiliency to strengthen the military and its family members, supports mission readiness, assists commanders in planning for and responding to family readiness needs, and facilitates building a strong community network of services through community outreach and partnership. The FFSC aims to deliver the best services at the right time and in the right place. The vision of this organization relies on the delivery of programs and services to customers as the provider of choice over all competitors, public and private. Thus, FFSC strives to attain an adaptive organization that aggressively anticipates change to meet the ongoing needs of Navy families, enhance family resiliency and decrease the stigma associated with the use of FFSC programs and services. 

 Ombudsman Support

Ombudsmen are key resources for family members, particularly during deployments.  They can facilitate the flow of information between Command and family members.  In support of Ombudsmen, the FFSC:

  • Trains Ombudsmen
  • Attends Ombudsman assemblies
  • Offers support and up-to-date information about the program

Information and Referral (I & R)

The FFSC provides trained specialists to help find out what is offered and how to access whatever service family or personnel want or need.  The FFSC:

  • Maintains information of base and community educational, life-enhancing and therapeutic resources
  • Provides brochures and fact sheets on local area resources
  • Provides skilled crisis intervention and support services
  • Makes referrals to appropriate military and civilian agencies

Transition Assistance Mgmt. Program (TAMP)

Whether you are retiring or separating, the FFSC can help with your transition from military life to the civilian world.  The FFSC’s services include:

  • A five-day program with separate classes for retirees or those separating to help address social, financial and professional issues with getting out of the military
  • Career Planning
  • Military skills and training verification
  • Access to public job search registries
  • Employment-related workshops
  • Access to computerized job databases and printed lists

Family Advocacy Program (FAP)

When family relationships turn volatile and violent, the FFSC offers prevention, identification, treatment, follow-up, and reporting of spouse and child abuse and neglect. All efforts are geared toward victim safety and protection, offender accountability and rehabilitation.  The FFSC provides:

  • Domestic violence awareness and prevention training
  • Support services to domestic abuse victims
  • Crisis intervention
  • Command Leadership, CRC, and FAP POC Training.  Other briefs/workshops.
  • Couples Counseling
  • The FFSC Men’s Group (Domestic Violence Safety and Prevention)
  • Liaison with command and other community legal and social services

Professional Counseling

The FFSC has licensed counselors who provide short-term individual, couples, family, children (from age 6) and group counseling to address relationships, crisis intervention, stress management, parenting and family issues and financial difficulties.

Deployment Support

Concerned about how you and your family will adjust during periods of separation?  The FFSC plays a   key role in the preparation process by assisting commands in getting crew and family members ready for each phase of deployment.  The FFSC offers:

  • Pre-deployment programs
  • Family support groups, workshops and referral services
  • Return and reunion training
  • Singles and Homeward Bound
  • Reunion and Intimacy
  • Returning to Children
  •  Money Management
  • Car Buying

Relocation Assistance Program (RAP)

Whether you’re expecting orders for an overseas tour or changing homeports.  The FFSC can help prepare through a range of services.

  • Learn how to deal with movers.
  • Get information about personal property entitlements, travel pay and allowances, and creating a budget for the move.
  • Plan your overseas move, get your passport in order, obtain information on visa requirements, learn about cultural adjustments and how to accommodate the financial and emotional needs of relatives left behind.
  • Learn details about your new homeport, including housing availability, cost of living, childcare, schools and recreational opportunities.
  • Get one-on-one assistance from experienced relocation counselors
  • New spouse orientation
  • Relocating with children
  • Sponsor Training
  • Indoctrination
  • Loan Locker usage
  • PCS preparations/CONUS/OCONUS

Exceptional Family Member Support

Families with special needs deserve special care. The FFSC offers a full range of assistance to service members and family members, including:

  • List of local social and educational services, support groups and respite care providers.
  • Increasing the sensitivity of sailors to special needs in choosing a duty assignment.
  • Assisting families in locating to duty stations where needs can be met.

Family Employment Readiness Program (FERP)

The FFSC helps family members make career decisions and develop employment search skills through education, information, referral, and assistance programs, giving family members the competitive edge to secure employment.  Workshops include:

  • Employment skills building
  • Career planning
  • Self-assessment
  • Job search skills
  • Resume writing
  • Filling out applications
  • Federal employment information
  • Networking
  • Interviewing
  • Resource library

Life Skills Education

Learn new approaches to everyday problems, build on your strengths, and improve your quality of life.  The FFSC provides:

  • Parenting enrichment workshops
  • Anger management
  • Couples communication
  • Stress management
  • Suicide prevention briefings

New Parent Support

Babies don’t come with manuals or guarantees. That’s why FFSC has a list of local community programs in place to help service members and spouses adjust to parenthood.  “Seabag” for new parents.

Personal Financial Management (PFM)

The FFSC provides financial education, training, and counseling that emphasize long-term financial responsibility by providing instruction on sound money management, debt management, saving, investing and retirement planning.

  • Basic money management
  • Command Financial Specialist training
  • Insurance
  • Retirement planning
  • Car buying
  • Consumer awareness
  • Debt/Credit management
  • Investment strategies
  • Thrift Savings Plan

Crisis Incident Response and Training

The FFSC stands ready to offer assistance to reduce tension and anxiety, help solve problems and develop plans for additional assistance during natural disasters, mobilization, repatriation and mass casualties.

Sexual Assault Prevention and Response (SAPR)

When traumatic situations arise, the FFSC can provide the support and resources necessary for recovery and rebuilding.

  • Collateral/Outreach
  • Command Leadership/Professional Military Education
  • General SAPR Program Briefs
  • SAPR Command Liaison Training
  • SAPR Victim Advocate Training
  • Sexual Assault Prevention Education